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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Uploading files in forms

    Asked by njw1223 on July 31, 2012 at 11:29 AM

    Hi,

    I have added a couple file "Upload" options in my form, and when I test submit, the files I attached do not appear in the email. How can I make that happen?

    Thanks

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    Answered by pinoytech on July 31, 2012 at 11:33 AM

    Hi,

    Sorry for the inconvenience that may have caused. Regarding on this issue, can you please provide us your form url/form Id for us to check your form and for further assistance?

    Thank you!

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    Answered by njw1223 on July 31, 2012 at 11:36 AM

    Thanks,

    here is the form url:

    http://www.myfsma.com/208-.aspx

    The uploaded files do appear in the rss feed, but not in the actual email.

     

    thanks

  • Profile Image

    Answered by njw1223 on July 31, 2012 at 11:39 AM

    I figured it out! reformatted the autoresponder email.

     

    thanks!

  • Profile Image

    Answered by pinoytech on July 31, 2012 at 11:40 AM

    Good to hear that! If you need further assistance, feel free to contact us anytime.

    Have a good!