PDF report not formatted properly

  • rkrishna
    Asked on June 18, 2017 at 2:35 AM

    My pdf report is all not formatted appropriately. Columns are varying sizes and it seems very scattered. How can I fix this? 

    https://www.jotform.com/build/71676858800164#preview

  • Welvin Support Team Lead
    Replied on June 18, 2017 at 4:34 AM

    You do not have a PDF Report in the form. Did you delete it? Or, do you mean the PDF copy of the submission? Please note that the PDF file is not formatted like it how it is in the form view. It's a different layout, two column format with questions and answers side by side. 

    In the PDF Customizer, you can only shrink the field/answer to create a column. Change the font size and colors. Please let us know which is one is not formatted correctly so we can check further. If you can send us a screenshot, that would be great.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

  • rkrishna
    Replied on June 18, 2017 at 10:35 AM

    I mean the pdf copy of the submission. It is not at all aligned. How can I get it to "show" properly.PDF report not formatted properly Image 1 Screenshot 20

  • David JotForm Support Manager
    Replied on June 18, 2017 at 11:42 AM

    Unfortunately, it is not possible to customize the width of the raw headers of the matrix fields in the PDF submission.