What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF report not formatted properly

    Asked by rkrishna on June 18, 2017 at 02:35 AM

    My pdf report is all not formatted appropriately. Columns are varying sizes and it seems very scattered. How can I fix this? 


    Page URL:

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    JotForm Support

    Answered by Welvin on June 18, 2017 at 04:34 AM

    You do not have a PDF Report in the form. Did you delete it? Or, do you mean the PDF copy of the submission? Please note that the PDF file is not formatted like it how it is in the form view. It's a different layout, two column format with questions and answers side by side. 

    In the PDF Customizer, you can only shrink the field/answer to create a column. Change the font size and colors. Please let us know which is one is not formatted correctly so we can check further. If you can send us a screenshot, that would be great.


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    Answered by rkrishna on June 18, 2017 at 10:35 AM

    I mean the pdf copy of the submission. It is not at all aligned. How can I get it to "show" properly.

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    JotForm Support

    Answered by BDAVID on June 18, 2017 at 11:42 AM

    Unfortunately, it is not possible to customize the width of the raw headers of the matrix fields in the PDF submission.