What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Keeps logging out when clicking on a form?

    Asked by vishnunath on July 31, 2012 at 01:21 PM

    This issue appears to be happening again, upon logging in, clicking on my forms then click on a form it logs me out.  This is happening on multiple computers and on multiple browsers IE/Chrome.

  • Profile Image

    Answered by vishnunath on July 31, 2012 at 01:24 PM

    Actually it is happening only when i try to edit this specific form of mine:


  • Profile Image

    Answered by jeanettebmz on July 31, 2012 at 01:56 PM


    I was not able to reproduce the error, I checked the form and tried to edit it with no problem.

    Can you please logout, clear your browser's cache and log back in?


  • Profile Image

    Answered by vishnunath on July 31, 2012 at 02:23 PM

    It is still happening but only on my "Contact Us Form"


  • Profile Image

    Answered by ItalyTech on July 31, 2012 at 02:31 PM

    Hi, as my collegue said I can't reproduce this error too.


    I suggest you to clear your browser and try again. Otherwise use a different browser. Thanks.



  • Profile Image

    Answered by gori-mathew on July 31, 2012 at 02:38 PM

    I have just cloned your form and even added two fields and was able to save this changes and form works fine. Please check on this form;


    As my colleagues above suggested, we can't reproduce this error. Kindly try to use the suggested solution and lets know if this helps out.