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    Keeps logging out when clicking on a form?

    Asked by vishnunath on July 31, 2012 at 01:21 PM

    This issue appears to be happening again, upon logging in, clicking on my forms then click on a form it logs me out.  This is happening on multiple computers and on multiple browsers IE/Chrome.

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    Answered by vishnunath on July 31, 2012 at 01:24 PM

    Actually it is happening only when i try to edit this specific form of mine:

    "http://form.jotform.us/jsform/21997605531156"

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    Answered by jeanettebmz on July 31, 2012 at 01:56 PM

    @vishnunath

    I was not able to reproduce the error, I checked the form and tried to edit it with no problem.

    Can you please logout, clear your browser's cache and log back in?


     


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    Answered by vishnunath on July 31, 2012 at 02:23 PM

    It is still happening but only on my "Contact Us Form"

    "http://form.jotform.us/jsform/21997605531156"

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    Answered by ItalyTech on July 31, 2012 at 02:31 PM

    Hi, as my collegue said I can't reproduce this error too.

     

    I suggest you to clear your browser and try again. Otherwise use a different browser. Thanks.

     

    Alessandro

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    Answered by gori-mathew on July 31, 2012 at 02:38 PM

    I have just cloned your form and even added two fields and was able to save this changes and form works fine. Please check on this form;

    http://www.myjotform.com/form/22126025910542

    As my colleagues above suggested, we can't reproduce this error. Kindly try to use the suggested solution and lets know if this helps out.