Please shut down my account and refund me as I keep getting charged

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    Asked on June 18, 2017 at 01:22 PM

    Hey team @Jotform,

           Th elast time I remember, I closed my account but I keep getting charged and got charged today as well. Not that I haven't even used the platform for months.

    Please, I would really appreciate it if you could close my account and refund me.





    (Account Owner)

  • Profile Image
    Answered on June 18, 2017 at 01:50 PM

    I have canceled your Bronze subscription, refunded your last payment and closed your account as per your request.

    If you need further assistance please let us know. We will be happy to help. Thank you.