What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to use Stripe payment integration on my form

    Asked by Cathey on June 18, 2017 at 04:07 PM
    I'm using Stripe for payment and it's all set up, but it says, "This integration has not yet been configured Run the wizard for configurations". How do I do that?
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    JotForm Support

    Answered by jonathan on June 18, 2017 at 04:19 PM

    I reviewed your form and I found that indeed you have not yet completed the Stripe payment field configuration on your form. There was no Products/Items yet on the payment field.


    Please redo the payment settings configuration again by following the user guide: 


    You should add Products/Items to complete the configuration.

    Let us know if you need further assistance.