Can downgrade to free account at anytime?

  • pinkyparadise
    Asked on June 19, 2017 at 12:36 AM

    Hi there

     

    I may want to go for $39 plan, but usually there won't be much subscription, so prefer to go for $39 occasionally, then on FREE plan at most of the time.

     

    Regards

    Nomad

  • John_Benson
    Replied on June 19, 2017 at 2:09 AM

    Yes, you can downgrade to a free account anytime. Please take note that our subscription plan is recurring. It means that you need to downgrade your account back to free account before the subscription renew. To do that, please follow this guide:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    If you have a question, please let us know.