What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can downgrade to free account at anytime?

    Asked by pinkyparadise on June 19, 2017 at 12:36 AM

    Hi there


    I may want to go for $39 plan, but usually there won't be much subscription, so prefer to go for $39 occasionally, then on FREE plan at most of the time.




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    JotForm Support

    Answered by John_Benson on June 19, 2017 at 02:09 AM

    Yes, you can downgrade to a free account anytime. Please take note that our subscription plan is recurring. It means that you need to downgrade your account back to free account before the subscription renew. To do that, please follow this guide:


    If you have a question, please let us know.