What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    MailChimp Integration Issue

    Asked by vanessa6297 on June 19, 2017 at 12:38 AM

    I am able to use the Mail Chimp App but when I add the Mail Chimp API I can't select and email address. I only have one subscriber so far and I am not able to add a field. I do see my form name and can check the boxes at the bottom. The MailChimp API is validated.



    Page URL:

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    JotForm Support

    Answered by John_Benson on June 19, 2017 at 02:23 AM


    The Page URL you provided has no embedded JotForm. I was not able to investigate it further. Upon checking the Image you provided, I was not also able to open the form link. It looks like you have deleted the form. 

    Regarding on Mailchimp Integration, we are not having any issue at the moment. Could you please try it again and follow this guide: https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    Keep in mind that you need to create an Email field added to your form.

    Let us know how it goes. Thank you.

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    Answered by vanessa6297 on June 19, 2017 at 02:17 PM

    Thank you this sovled my problem.