What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mi formulario desaparecio

    Asked by ivanyos  on June 19, 2017 at 11:35 AM

    Hola buenos días el formulario que tenia activo desapareció el fin de semana yo había pagado la cuanta por un mes y toda vía no se cumple el mes, estoy teniendo problemas por esto, me podrían auxiliar o ver que paso.

     

     No funciona

    Page URL:
    http://www.maxilana.com/premios/

    a
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    JotForm Support

    Answered by BJoanna on June 19, 2017 at 12:08 PM

    Form that is embedded on the webpage you provided is created on account with username ivanyos. I have checked and that account is overlimit. Your account type is Bronze and with Bronze account you can receive up to 1,000 submissions per month. This month you received 1,023 submissions and because you went over the limit, your form is disabled. 

    You can upgrade your account to higher plan to get higher limits and to enable your form. You can find more about different account types on our pricing page.

    However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.

    Hope this will help. Let us know if you need further assistance.