My Themes: Possibility to delete created Themes

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    MerionVillageAssociation
    Asked on June 19, 2017 at 11:55 AM

    I need to delete some themes I previously created and I need to edit my current themes. Every time I try to access them, I am taken back to the main theme page. Please provide instructions on deleting and editing themes. Thank you. 

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    BJoanna
    Answered on June 19, 2017 at 12:54 PM

    Inside of this guide you can find how to apply and remove a Theme within the Form Builder:

    How to Apply and Remove a Theme Within the Form Builder

    However if I understood you correctly, you want to delete and edit your forms. 

    You can delete the form on main page of your account. Select the form you want to delete and click on Delete button. To edit the form click on Edit Form option. 

    If I did not understood your question correctly, please explain in more details what are you trying to achieve.

    Let us know if you need further assistance.

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    MerionVillageAssociation
    Answered on June 19, 2017 at 01:44 PM
    Good Afternoon,
    I'm sorry, that was not my question. I know how to delete and edit forms,
    but I need to know how to delete themes I previously created and no longer
    want.
    ...
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    BJoanna
    Answered on June 19, 2017 at 03:02 PM

    If I understood you correctly, you want to delete themes that were created by you on Themes page. Is that correct? 

    Unfortunately, this is currently not possible. I will escalate this to our developers. If there is any update we will inform you via this thread.

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    BJoanna
    Answered on June 19, 2017 at 03:12 PM

    I forgot to mention that Themes can be edited. Simply select a theme that you created and then click on Edit Theme button. 

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    MerionVillageAssociation
    Answered on June 20, 2017 at 09:43 AM
    There is a glitch that is preventing me from editing my themes. I have a
    theme titled "MVA Updated Theme (2017)" but when I click to edit this
    theme, the design displayed is actually one of my other themes. I would be
    happy to show this to someone over a web session as it's difficult to
    explain in writing.
    Additionally, I need to know how to completely delete
    old themes.
    ...
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    BJoanna
    Answered on June 20, 2017 at 11:26 AM

    Considering that you have two issues with themes that you created, I will move your question about editing theme to new thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1178467 

    It is currently not possible to delete Themes. I have already escalate this to our developers as feature request. However we can not give you exact time when this will be implemented. If there is any update we will inform you via this thread.

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    MerionVillageAssociation
    Answered on June 20, 2017 at 10:43 PM
    If I cannot delete themes on my own, I need assistance from administrators
    to remove them for me. The flawed forms are making it very difficult for me
    to manage our account.
    ...
  • Profile Image
    Charlie
    Answered on June 21, 2017 at 02:44 AM

    Could you please list down the themes you created that you want to be deleted? We can try deleting them in our admin side. 

    Or you can also just set the theme to private by selecting "Show only to me" option. You can find that option when you edit your theme.

     

    We'll wait for your response. 

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    MerionVillageAssociation
    Answered on June 25, 2017 at 04:43 PM
    All of our themes are already set to our view only. The problem is that
    they clutter our theme bank and get in the way when we are trying to apply
    themes, so we need them completely removed. The 4 themes that we want to
    have deleted are outlined in red in the attached screen shot. We've tried
    renaming them to include the word DELETE but the editor does not work
    properly and our name changes are never saved.
    ...
  • Profile Image
    jonathan
    Answered on June 25, 2017 at 06:00 PM

    Unfortunately the screenshot image you posted on your last response was not included so we were not able to see it. Please retry uploading the image by follow the steps on this user guide.

    You can also list instead all the URLs of your created form themes you wanted removed so that we can identify them. We can then delete/remove them in the Theme Store using our admin account.