"Image Upload Preview" is not being displayed in IE browser.

  • Profile Image
    Asked on June 19, 2017 at 01:10 PM

    we have a submit image filed on our form. the submit image field and button do not show up on Internet Explorer

  • Profile Image
    Answered on June 19, 2017 at 02:38 PM

    Hello apetticord,

    I'm sorry for the trouble caused to you. 

    I did test your webpage where you have embedded your form and I am able to replicate the issue you are having. The "Image Upload Preview" widget does not gets displayed in IE browser. When I tested your form with its direct URL, the widget seems to get displayed in IE without any problem. 

    I am not sure what is causing this issue but most likely some script of your webpage is conflicting with the scripts of your form. I would suggest you to please re-embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!