Trying to set up a thank you form

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    Mark Foreman
    Asked on July 31, 2012 at 06:27 PM

    I have an old wesite that was but now have a new website that is

    I want to set up a thank you page but I didn't build the first webstite and have no idea what the user name or password was that was used on jotform to set up the first thank you page.  Do I need to obtain this or can I just set up a new account and create a new form for the new website?

    Thanks for your help.

    This is what my new web person asked me to take care of.

    The Thank You page needs to be updated on (the current form processing provider) to:




    I've setup the old to auto redirect to the new website.
  • Profile Image
    Answered on July 31, 2012 at 07:00 PM


    The form on this page ( was created under a different account, whose owner is a paying subscriber.

    You have two options:

    1.  We can have this form migrated to an account you'll register with us, but we need to ask permission from the owner of the account to which the form is created under.

    2.  You can register a free account with us and clone the said form to your newly registered account. You will have to re-embed the codes of the new form and you will  have complete control over this clone.

    Let me know which option is more favorable to you.