What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the credit card my service is billed to?

    Asked by dermstore1 on June 19, 2017 at 04:00 PM

    The credit card the service is currently billed to is going to be cancelled soon.  I wanted to enter a different card, but I couldn't figure out how to do this on the site.

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    JotForm Support

    Answered by AIDAN on June 19, 2017 at 06:31 PM

    In order to change your billing credit card, please follow these steps:

    1. Login then open your account billing page: https://www.jotform.com/myaccount/billing

    2. Scroll down to the "Payment Method" section then click on the "Change Credit Card" button:

    I hope this helps. If you need further assistance please let us know. Thank you.