What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I access the nonproift rate?

    Asked by Jessica Hannah on June 19, 2017 at 05:09 PM

    Good Afternoon,


    I submitted the non-profit information and form 990 via the website. The automatic response email said I should hear back shorty with instructions on how to access the link. I haven't yet heard back. Can you resend me instructions. We would like to move forward with payment.

    Thank you!

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    JotForm Support

    Answered by Kevin_G on June 19, 2017 at 07:59 PM

    I have checked on our records and I can see you already submitted our application form under the account jhannah. 

    We will get back to you as soon as possible with an answer about the status on your application.