Email notification not working properly

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    larrz
    Asked on June 19, 2017 at 06:05 PM

    Hello,

    One of my forms has an email notification sent to 5 email addresses. Four work and one doesn't. Any idea why this could be. The email address is correct. The address that doesn't work is dsesti@optonline.net

     

    Thanks,

    Larry

  • Profile Image
    Mike
    Answered on June 19, 2017 at 09:08 PM

    Thank you for contacting us.

    It appears that your email address ended up in our bounce list due to rejected message(s).

    We have now removed mentioned email address from our bounce list, so that the email delivery attempts should be restored. 

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know.