Sending form submission confirmation email to submitter

  • henryh1624
    Asked on June 19, 2017 at 6:28 PM

    what setting do i use so that someone who submits a form gets an email acknowledging their submission?

    Page URL: https://citywideambulance.squarespace.com/config/
  • Mike
    Replied on June 19, 2017 at 9:18 PM

    There is an email autoresponder which is emailed to the form submitter configured on forms by default. The email template is editable.

    Sending form submission confirmation email to submitter Image 1 Screenshot 20

    If you need any further assistance, please let us know.

  • henryh1624
    Replied on June 19, 2017 at 9:43 PM
    I tried that ....followed all the instructions but am not receiving
    confirmation email.
    ...
  • liyam
    Replied on June 20, 2017 at 1:16 AM

    I checked your email history and emails appear to have been sent. Have you checked your spam folder for chances that the emails could have landed there?

    You can check this guide to know how to view your email activity history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Thanks.