What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sending form submission confirmation email to submitter

    Asked by henryh1624 on June 19, 2017 at 06:28 PM

    what setting do i use so that someone who submits a form gets an email acknowledging their submission?

    Page URL:

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    JotForm Support

    Answered by Mike on June 19, 2017 at 09:18 PM

    There is an email autoresponder which is emailed to the form submitter configured on forms by default. The email template is editable.

    If you need any further assistance, please let us know.

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    Answered by henryh1624 on June 19, 2017 at 09:43 PM
    I tried that ....followed all the instructions but am not receiving
    confirmation email.
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    JotForm Support

    Answered by liyam on June 20, 2017 at 01:16 AM

    I checked your email history and emails appear to have been sent. Have you checked your spam folder for chances that the emails could have landed there?

    You can check this guide to know how to view your email activity history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History