not getting email ?

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    jasminehikittykitty
    Asked on July 31, 2012 at 07:53 PM

    please help

    im not getting emails

    thanks

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    idarktech
    Answered on July 31, 2012 at 08:02 PM

    Hi,

    I have now removed your email from the bounce list. It should be fine by now.

    It was added to the bounce list due to the following reason:

    Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.

    Please make sure that this address do exist and active. It would also help if you can white list our JotMails IP Addresses.

    Thank you.

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    jasminehikittykitty
    Answered on July 31, 2012 at 08:07 PM

    thank you very much

    its works