What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not getting email ?

    Asked by jasminehikittykitty on July 31, 2012 at 07:53 PM

    please help

    im not getting emails


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    JotForm Support

    Answered by idarktech on July 31, 2012 at 08:02 PM


    I have now removed your email from the bounce list. It should be fine by now.

    It was added to the bounce list due to the following reason:

    Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.

    Please make sure that this address do exist and active. It would also help if you can white list our JotMails IP Addresses.

    Thank you.

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    Answered by jasminehikittykitty on July 31, 2012 at 08:07 PM

    thank you very much

    its works