Skip/Hide a page

  • Profile Image
    PWSA
    Asked on June 19, 2017 at 10:15 PM

    Hi, I'm having problems with the skip/hide a page condition.

    In the first page the user choose the type of membership.

    The first option they have to fill in pages 2, 3 & 4.

    The second option they have to fill in page 5 only.

    The third option they have to fill in page 6 only.

    I think the conditions I've put in for the first and third options are working but I don't know why the second option is not working.

    I have put in the condition that if the second option is chosen then they skip to page 5 and another condition that page 6 is hidden.

    It skips to page 5 but then goes to page 6.

    Why?

  • Profile Image
    WilliamR
    Answered on June 20, 2017 at 01:19 AM

    I checked your form, https://form.jotform.co/71671836592870 and tested the second option which is ' Extended Family/Friends ' fortunately, it redirects me to page 5, which is the ' Extended Family/Friends '

    I cloned your form and was able to get the same result. It seems the condition is working fine on my end. Are you still having issue with your form?

  • Profile Image
    Tessa Maguire 
    Answered on June 20, 2017 at 02:10 AM

    yes it goes to page 5 but it needs to also skip page 6. 

    Can you please retest. Thanks 

  • Profile Image
    Chriistian
    Answered on June 20, 2017 at 03:51 AM

    I was able to replicate issue when I checked your form. It seems that the condition to hide Page 6 is not working when choosing the Extended Family/Friends. To fix this, please try removing the condition and add it back on your form.

    Here's should be the result after re-adding it on your form:

     

    If you the issue still persists, please feel free to  clone my demo form here: https://form.jotformpro.com/71701328120948

    Regards.

  • Profile Image
    PWSA
    Answered on June 20, 2017 at 07:11 PM

    I removed the condition and reentered it as advised and it seems to be working now.

    Thanks :)