- PWSAAsked on June 19, 2017 at 10:15 PM
Hi, I'm having problems with the skip/hide a page condition.
In the first page the user choose the type of membership.
The first option they have to fill in pages 2, 3 & 4.
The second option they have to fill in page 5 only.
The third option they have to fill in page 6 only.
I think the conditions I've put in for the first and third options are working but I don't know why the second option is not working.
I have put in the condition that if the second option is chosen then they skip to page 5 and another condition that page 6 is hidden.
It skips to page 5 but then goes to page 6.
- WilliamRAnswered on June 20, 2017 at 01:19 AM
I checked your form, https://form.jotform.co/71671836592870 and tested the second option which is ' Extended Family/Friends ' fortunately, it redirects me to page 5, which is the ' Extended Family/Friends '
I cloned your form and was able to get the same result. It seems the condition is working fine on my end. Are you still having issue with your form?
- Tessa MaguireAnswered on June 20, 2017 at 02:10 AM
yes it goes to page 5 but it needs to also skip page 6.
Can you please retest. Thanks
- JotForm SupportChriistianAnswered on June 20, 2017 at 03:51 AM
I was able to replicate issue when I checked your form. It seems that the condition to hide Page 6 is not working when choosing the Extended Family/Friends. To fix this, please try removing the condition and add it back on your form.
Here's should be the result after re-adding it on your form:
If you the issue still persists, please feel free to clone my demo form here: https://form.jotformpro.com/71701328120948
- PWSAAnswered on June 20, 2017 at 07:11 PM
I removed the condition and reentered it as advised and it seems to be working now.