What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does a disabled form count as one of my 25 in the bronze package?

    Asked by turningpointeqc on June 19, 2017 at 11:08 PM

    The bronze package includes 25 forms.  Does that mean active forms?  If I delete one does that free up space for a new one?



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    Answered by WilliamR on June 20, 2017 at 02:13 AM

    Only active forms are counted as the included number of total forms on your account. Those forms that are disabled, archived and deleted are not counted and part of the included form limit in a subscription.

    Hope that clear things. Let me know if you have any other concerns.