What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel and refund my subscription

    Asked by stickandstring on June 19, 2017 at 11:44 PM

    i clicked upgrade by mistake, please cancel and refund the $171

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    JotForm Support

    Answered by John_Benson on June 20, 2017 at 03:18 AM

    As per your request, I have canceled your subscription plan and provided you a refund of the last payment. It should be reflected on your account within 5-10 business days. 

    Hope that helps. If you have questions, let us know.