What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Data Privacy

    Asked by sbdph on June 20, 2017 at 12:22 AM

    Hi. I just like to ask how secure are the data being gathered in this site? I am just concern on the privacy of our customers and might be subject to local regulatory issues.


    Also, for submission ID, is there a way to customize it to suit our local needs? i find the system generated submission ID to long for our reference monitoring.





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    Answered by OzanDost on June 20, 2017 at 02:17 AM

    Hello sbdph,


    Here is a quote from Jotform's Privacy Policy:

        "We respect the privacy of our users and the privacy of their client data. All user information contained within the forms you may use or build on the JotForm Site are governed by our Terms of Service. You retain all rights to your data. We will not sell, share data. We will not access your data for non-administrative reasons."


    You can read more from here https://www.jotform.com/help/9-Privacy-Policy.


    Hope this helps,


    Have a nice day!