How to send conditional email?

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    ge01734
    Asked on June 20, 2017 at 12:52 AM
    Also, what triggers the Send email dropdown in the logic? No matter what I select, it stays grayed out.
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    ashwin_d
    Answered on June 20, 2017 at 03:14 AM

    Hello ge01734,

    I am not sure if I have understood your question correctly. Do you mean to say that you want to send submission email to specific email address based on the selection of dropdown field?

    Please note that submission emails are sent only when the form is submitted. You may like ot take a look at the following guide on how to send conditional emails:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!