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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does it recount starting first of month RE: JotForm Account Almost Full

    Asked by Susan- Trafficcoffeeshop on August 01, 2012 at 12:13 AM

    Hi JotForm,

    Re: the email I received tonight (see below).

    I see that my counter currently has 1 of 100. Does it reset at the first of each month?

    So my account is okay now?





    From: JotForm Support [mailto:noreply@jotform.com]

    Sent: Tuesday, July 31, 2012 10:39 PM

    To: vector@interactivemarketingezine.com

    Subject: JotForm Account Almost Full




    Dear Vector Central,

    We would like to inform you that your JotForm account has already reached 100 submissions per month this month. Free accounts are limited to 100 submissions per month. Your forms will be automatically disabled once you reach your allocated quota.


    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:



    Thanks for using JotForm,


    JotForm Team



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    Answered by moonzkie on August 01, 2012 at 02:05 AM


    Reset is made every first day of the month, thus, your account has been reset last August 1, 2012. Any submission after the said date will then add up to your submission's counter until it will be reset again on September 1, 2012, and so on.

    Hence, the quota on your account has been reset the forms are working fine. Once you log in to your JotForm account you will see that the counter is back to 0 reflected in the Account Status. 

    Hope this clarifies any ambiguities and let us know if you have additional questions.