- peterAsked on June 20, 2017 at 08:45 AM
Could you please unlock my account. (I know I have a password field in the form, you are free to delete it)
- AIDANAnswered on June 20, 2017 at 10:44 AM
I have renamed the "Password" fields in some of your forms to "Access Key" then re-activated your account.
If you need further assistance please let us know. We will be happy to help. Thank you.
- PeterAnswered on June 21, 2017 at 01:58 AM
Thanks. Please double check my account as I still get the same error message when I try to log in.
- JotForm SupportcandyAnswered on June 21, 2017 at 04:44 AM
As far as I checked your account named "Verhoop", I have seen that your account has been still auto-suspended as you have requested login information (password) from your users in your forms.
Thank you for your understanding.