What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I think my account may have been comprimised.

    Asked by Eric Savner  on June 20, 2017 at 09:14 AM

    Was this email generated from your team? Here is the snippet attachment. I did not want to click any links just yet. Thank you.

    Screenshot
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    JotForm Support

    Answered by Rose on June 20, 2017 at 10:56 AM

    We are currently checking this issue on our end. This seems a spam e-mail. Please wait our update on this issue. 

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    JotForm Support

    Answered by Rose on June 21, 2017 at 03:03 AM

    I'm sorry for the trouble caused to you. 

    It seems a user has used our form to send SPAM messages. One of my colleague have already taken care of this issue and suspended user's account. It's safe to disregard the email you have received.

    Thank you!