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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    BluePay: allow users to skip the credit card fields when the final total is zero

    Asked by dnewman on June 20, 2017 at 09:30 AM

    I am providing customers with coupon codes and not charging shipping. If the coupon covers the order, I would like to be able to receive the order without the customer putting in a credit card. Currently it isn't letting me submit without entering one.

    Page URL:
    https://form.jotform.com/71144328044146

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    JotForm Support

    Answered by Welvin on June 20, 2017 at 11:55 AM

    It seems that this is not possible in the Bluepay integration. The other payment gateway (i.e Paypal Pro) allows you to submit the form when the final total is zero. Let me request this to our backend team. Please note that we cannot give you an estimate as to when this will be implemented in the integration, but we'll keep you posted for the updates. 

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    JotForm Support

    Answered by NeilVicente on June 21, 2017 at 05:55 AM

    Hi there,

    This is fixed now. Your users can now submit the form without entering their credit card if the discounted total is equal to zero.

    Kind regards,