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    Mask Input: Calculate field function is not working properly for Request Amount * .1?

    Asked by rwlcom on June 20, 2017 at 09:53 AM
    Can you please advise on why the Calculate field function is not working properly, Request Amount * .1?
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    JotForm Support

    Answered by Rose on June 20, 2017 at 10:34 AM

    We are sorry for this inconvenience and thank you for reporting us this problem. 

    I think you are referring following condition on this form. First of all, the condition is set wrongly. It should be Amount Requested x 0.1. When I entered an integer number to this field, it returns to decimal number on your form while the wrong condition is set but it did not once you correct the condition. However, when I changed it to the correct version, the condition still didn't working.


    I'm forwarding this problem to our widget team for a further investigation. In the meantime, I can suggest you to replace your masked input widget to form calculation widget. 

    I added two form calculation widget and set following condition. 

    Here is the result:

    Once the issue is fixed, you will be notified via this thread.  If you have more questions, please feel free to contact us.