My form slows down my site...is this normal?

  • Profile Image
    sketched11
    Asked on June 20, 2017 at 10:04 AM

    When adding my form to my site it slows it down to the point of being frozen. Is there a cure for this??

    my test site is sketchaholic.dudaone.com > go to the ORDER page

     

    please advise

  • Profile Image
    Rose
    Answered on June 20, 2017 at 11:57 AM

    We are sorry for this inconvenience.

    I checked your form on your website and I could not encounter any similar issue on my end as you can see here. 

    However, when I inspected your webpage, the form was embedded to your side with source code and some css changes was applied.

    The issue could be related some conflicts between the form source code and your page. I can suggest you to inject your custom css to your form through JotForm and embed it to your site via Iframe embed code. Here is related user guide you may have a look at it. 

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you have more questions, please feel free to contact us.