What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take for you to send through the form, once you receive it?

    Asked by sgrobler on August 01, 2012 at 05:14 AM
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    JotForm Support

    Answered by abajan on August 01, 2012 at 07:55 AM

    Do you mean the length of time between submission and notification? Under normal circumstances, it shouldn't be more than a few seconds. Are you not receiving notifications? If this is the case, try changing the Sender E-mail in the notification from E-mail to noreply@jotform.com (see this thread). It may also be a good idea to whitelist our JotMails IPs.

    Please let us know if the solutions above help to resolve the issue.