What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When the pricing says that the basic plan has only 100mb, this is the maximum uploaded files size, or the every file I upload?

    Asked by rogervila92 on August 01, 2012 at 06:53 AM

    With basic plan, people can upload only 100mb per file, or the files wich they want, but only 100mb as maximum space?

     

    Thank you!

    Page URL:
    www.rogervila.wix.com/videos

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    JotForm Support

    Answered by idarktech on August 01, 2012 at 09:05 AM

    Hi,

    100MB is the maximum space allocated for free accounts. However, you can always delete your submissions containing files to free up some space if you are near to this limit.

    Hope this clarifies a bit. Thanks!

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    Answered by rogervila92 on August 01, 2012 at 09:51 AM

    Thank you very much!

    all that I have to do is remove from the jotform dropbox folder the files that people has sent to me, to not get my 100mb full. 

    :)

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    JotForm Support

    Answered by idarktech on August 01, 2012 at 11:01 AM

    No, you have to remove it from JotForm not on your dropbox. Files from your dropbox is just a copy or back-up so you have to open up your JotForm account and do the deletion there. Be sure to back-up/download all your files before doing such action. :)

    Thanks!

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    Answered by onnivideo on August 01, 2012 at 11:09 AM

    oooh okok. Sorry, and thank you very much!

    (this is my another jotform account)