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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Custom domains for forms

    Asked by Grahammilton1985 on June 20, 2017 at 12:46 PM


    I am following this article...


    I cant work out ho to get it to point to custom.jotform2.com - with the fields available to me in the Control Panel. Please see the options below...


    I am with TSO Host if that helps

    Many thanks


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    JotForm Support

    Answered by aubreybourke on June 20, 2017 at 01:23 PM

    OK we can try this:

    #1. Domain


    #2. Record name

    forms (make sure there is a folder called "forms" in your root folder)

    #3. Record type

    CNAME  --> Note your CNAME must point to custom.jotform2.com

    #4. MX/SRV priority

    N/A leave blank

    #5. Content

    N/A leave blank 

    #6. TTL

    Leave default


    Then click add record (green button). You must then wait up to 48 hours for the DNS entry to go live.