What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Custom domains for forms

    Asked by Grahammilton1985 on June 20, 2017 at 12:46 PM

    HI

    I am following this article...

    https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    I cant work out ho to get it to point to custom.jotform2.com - with the fields available to me in the Control Panel. Please see the options below...

    https://www.dropbox.com/s/sftplf35xej0kus/Screenshot%202017-06-20%2017.44.21.png?dl=0

    I am with TSO Host if that helps

    Many thanks

    Graham

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    JotForm Support

    Answered by aubreybourke on June 20, 2017 at 01:23 PM

    OK we can try this:

    #1. Domain

    landandwave.co.uk

    #2. Record name

    forms (make sure there is a folder called "forms" in your root folder)

    #3. Record type

    CNAME  --> Note your CNAME must point to custom.jotform2.com

    #4. MX/SRV priority

    N/A leave blank

    #5. Content

    N/A leave blank 

    #6. TTL

    Leave default

     

    Then click add record (green button). You must then wait up to 48 hours for the DNS entry to go live.