I can't log in. I've resent my password various times.

  • Monique
    Asked on June 20, 2017 at 12:50 PM
  • John_Benson
    Replied on June 20, 2017 at 1:56 PM

    Your account has been suspended because it is asking for credit card information. The name of the form is "Member Agreement". 

    I cant log in Screenshot 20

    Asking for credit card information is against our terms of use. We can activate your account if you let us delete the guilty fields or delete the form.

    We'll wait for your response. Thank you.

  • Monique
    Replied on June 20, 2017 at 2:05 PM

    Ok. You may delete those fields. Thank you!

  • John_Benson
    Replied on June 20, 2017 at 3:08 PM

    Your account is now activated.

    To avoid getting suspended collecting a payment or a donation, please use our Payment Integration. For more information, please check this guide to help you get started creating a payment form: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Hope that helps. Thank you.