What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform showing incorrect form results

    Asked by boerenooi on August 01, 2012 at 07:59 AM

    I created a form. A very important form, I might add and need to present the data to my client now, but jotform says that my form only received 4 submissions, but I received A LOT more than that in my email. Why is this displaying incorrectly and how can I get my correct results?

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    Answered by ItalyTech on August 01, 2012 at 09:59 AM

    Hi and thanks for contacting us.

    Can you indicate us the form ID you refer ? Thanks.


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    Answered by boerenooi on August 01, 2012 at 10:14 AM

    I was being stupid, sorry. I looked at the wrong form. :)

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    Answered by ItalyTech on August 01, 2012 at 10:15 AM

    You aren't stupid ! We all can wrong :)


    It is great to know the problem was solved! We are always happy to assist. Cheers!