- cscvakfiAsked on June 20, 2017 at 01:30 PM
I turned my subscription into free version yet i am still charged as a bronze user. I don't want to pay for this, even if i have to pay for this i will require refunds. If this ever happens again, i'm pulling charges.
Inform me at email@example.com, please.
- JotForm SupportNik_CAnswered on June 20, 2017 at 02:38 PM
I checked your account and it wasn't charged this month. As you can see below from your invoices:
Your last charge was a previous month.
If you have any receipt of the charge, please share.
We're sorry for any inconvenience.
I responded in your email as well.