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cscvakfiAsked on June 20, 2017 at 1:30 PM
I turned my subscription into free version yet i am still charged as a bronze user. I don't want to pay for this, even if i have to pay for this i will require refunds. If this ever happens again, i'm pulling charges.
Inform me at mert.yilmaz@copunesahipcik.org, please. -
Nik_CReplied on June 20, 2017 at 2:38 PM
I checked your account and it wasn't charged this month. As you can see below from your invoices:
https://support.jotform.com/myaccount/billing
Your last charge was a previous month.
If you have any receipt of the charge, please share.
We're sorry for any inconvenience.
I responded in your email as well.
Thank you!