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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Submission

    Asked by US_Sailing on June 20, 2017 at 01:30 PM

    Hi - We are looking to manipulate the template for form submissions. It's very narrow and when we have so many questions it becomes a lot of pages when printed and scrolling (first world problems). Is there a way to change the format of submissions?

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    JotForm Support

    Answered by BDAVID on June 20, 2017 at 02:38 PM

    Do you want to edit the PDF submission layout? If that is correct, please check this guide: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report 

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    Answered by US_Sailing on June 20, 2017 at 03:43 PM
    No, we want to be able to edit the email submissions. So when someone fills out the form, the submission entries come in and they are formatted not to our ideal format.
    Bryan Donovan
    Webmaster
    US Sailing
    BryanDonovan@ussailing.org
    Main: (401) 683-0800
    Direct: (401) 366-3108
    Fax: (401) 683-0840
    Post Office Box 1260
    15 Maritime Drive
    Portsmouth, RI 02871
    www.ussailing.org
    [cid:imageae8ecc.JPG@1d850bc1.45aab2f0]
    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete it from your system. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of US Sailing.
    ...
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    JotForm Support

    Answered by BDAVID on June 20, 2017 at 05:03 PM

    You can customize it as you want to, simply go to your email notification's edit mode. Please check this guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

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    Answered by US_Sailing on June 26, 2017 at 03:43 PM
    Ok but I have about 15 email responses set up, is there a master template I can adjust instead of going into each one of them?
    Bryan Donovan
    Webmaster
    US Sailing
    BryanDonovan@ussailing.org
    Main: (401) 683-0800
    Direct: (401) 366-3108
    Fax: (401) 683-0840
    Post Office Box 1260
    15 Maritime Drive
    Portsmouth, RI 02871
    www.ussailing.org
    [cid:imageeee5a6.JPG@a1e7bbd6.4ebe4a78]
    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and delete it from your system. Any views expressed in this message are those of the individual sender, except where the sender specifies and with authority, states them to be the views of US Sailing.
    ...
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    JotForm Support

    Answered by BDAVID on June 26, 2017 at 04:55 PM

    You can customize the layout in one notification only, and then create duplicates. Simply hover over your master template, and click on the duplicate button: