- networkgroupAsked on June 20, 2017 at 02:49 PM
For some reason we are having to go into paypal and verify the payment before it will process it. I dont want to have to do that. What is the workaround?Page URL:
- JotForm SupportMikeAnswered on June 20, 2017 at 04:26 PM
The PayPal Authorization Only option is disabled on your form, it means that payments should be received normally.
The issue may be related to some security evaluation at PayPal. I would like to suggest contacting PayPal Support to find out why the manual verification is required for your received payments.
If you need any further assistance, please let us know.