I am not able to locate the Settings tab

  • Profile Image
    Asked on June 20, 2017 at 04:07 PM

    I am not able to locate the settings tab.

    I tried both the top of the screen and my profile account and it does not show.

    This is a re-post of a comment on How to Delete Notifications/Autoresponder

  • Profile Image
    Answered on June 20, 2017 at 06:01 PM

    I checked your account and I can see that you are still using the Form Builder Version 3. This is the reason why you cannot see the "Settings" tab.

    You can use the Form Builder V4 by going to the Account Settings and changing the Form Builder to "Version 4". Here's the link: https://www.jotform.com/myaccount/settings.

    After doing this, go back to My Forms and start editing your forms. Clicking the "Edit Form" button should redirect you to the new Form Builder.

    Hope that helps. Thank you.