What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Information upload

    Asked by oksanawood on June 20, 2017 at 05:05 PM

    Hello, 

     

    Would the customer be able to upload Excel or PDF files onto a form? If not, what would be a solution for a form where the information required is: account number, client's name, account value etc ( all in one line, preferably?)

     

    Thank you, 

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    JotForm Support

    Answered by BDAVID on June 20, 2017 at 06:51 PM

    The user can upload any file type. Please check this guide to make an upload form: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms 

    Just to let you know, we do not allow collecting sensitive information such as bank account numbers. Please review our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."