Cannot view uploaded videos

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    cutter13
    Asked on June 20, 2017 at 05:07 PM

    I cannot view videos that are uploaded to my tele-neurology form. The link brings me to a screen that looks like the attachment. Pictures work fine. 

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    BDAVID
    Answered on June 20, 2017 at 07:04 PM

    You need to go to your submissions view first: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    From there, you need to download the video to your local drive. Then use any media player to watch the video. Let us know if you need more help.