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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot view uploaded videos

    Asked by cutter13 on June 20, 2017 at 05:07 PM

    I cannot view videos that are uploaded to my tele-neurology form. The link brings me to a screen that looks like the attachment. Pictures work fine. 

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    JotForm Support

    Answered by BDAVID on June 20, 2017 at 07:04 PM

    You need to go to your submissions view first: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    From there, you need to download the video to your local drive. Then use any media player to watch the video. Let us know if you need more help.