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Diane DavidsAsked on June 20, 2017 at 5:58 PM
I have no account with your company, never have . And rec'd an email saying my password was reset and an order placed shipping to an address in NY.
this appears to be some form of fraud. I am not Richard and the oner should not be shipped. Urgent.
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AIDANReplied on June 20, 2017 at 7:58 PM
First of all please accept my apologies for any inconvenience.
Please note that there was a user spamming earlier with these emails that try to look like they're coming from us whereas they're not.
The user have been suspended and no more emails should be sent. You may safely disregard that email.
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Matthew JohnsonReplied on June 21, 2017 at 12:15 PM
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AIDANReplied on June 21, 2017 at 1:25 PM
@Matthew I will be addressing your query in this new thread: https://www.jotform.com/answers/1179891