- BariLitAsked on June 21, 2017 at 01:08 AM
Using the Will McLean Festival Performer Application 2018 form in our account,
We are only getting them sent to email@example.com, none of
our other listed people are getting the submiited forms.
Please review and let us know what the problem is and how to fix it.
- JotForm SupportamyAnswered on June 21, 2017 at 04:28 AM
When I check your email logs everything seems fine on our side. Here are your email logs' results:
If you want to check if your emails are being sent successfully, you can check the email logs.
Would you also please check your SPAM folder? If you find our emails in your SPAM folder, please mark them as not SPAM.
If you still cannot find our emails either in your inbox or spam folder, please try using SMTP method and whitelisting JotMails IP addresses:
If your problem persists, please let us know.