What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel my subscription

    Asked by Youssefkadry on June 21, 2017 at 02:16 AM

    Dear,

     

    please i I want to cancel my subscription, let me know how to do that?

     

     

    my Account email address is Youssef.kadry@wadidegla.com

  • Profile Image

    Answered by OzanDost on June 21, 2017 at 04:00 AM

    Hello Youssefkadry,

     

    You can navigate to https://www.jotform.com/pricing and click on the downgrade button under the free plan,

     

    Hope this helps,

    Have a great day!

  • Profile Image
    JotForm Support

    Answered by John_Benson on June 21, 2017 at 05:54 AM

    @Youssefkadry

    As per your request, I have now canceled your Silver subscription plan. Your account will be back to Free account on 07-15-2017. To check the Free user monthly limits, please visit this link: https://www.jotform.com/pricing. If you want to check the Account Usage page of your account. Here's the link: https://www.jotform.com/myaccount/usage

    Hope that helps. If you have questions, please contact us again.