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YvonneAsked on June 21, 2017 at 4:05 AM
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Ashwin JotForm SupportReplied on June 21, 2017 at 4:07 AM
Hello Yvonne,
I'm sorry for the trouble caused to you.
It seems some user has used our form to send SPAM messages. One of my colleague have already taken care of this issue and suspended user's account. It's safe to disregard the email you have received.
Thank you!
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AbrahamReplied on June 21, 2017 at 9:08 AM
Is this the same user?
Hi,
Your password was reset using the email address reply@abouthyper.net on Monday June 19, 2017 at 05:50am. Operating system: Windows Browser: Chrome IP address: 74.204.10.15 Estimated location: Brandenburgische Str 14, 55278 Hahnheim Germany
If you did this, you can safely disregard this email.If you didn't do this, please contact us by replying to this email for more informations
Thanks,
Security Team -
David JotForm SupportReplied on June 21, 2017 at 12:12 PM
Yes, that is the exact email my colleague is referring to. Please disregard this email and let us know if you receive and new ones.
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Brad BoldingReplied on June 22, 2017 at 12:44 AM
I got one too
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Chriistian Jotform SupportReplied on June 22, 2017 at 2:15 AM
@bradbolding@gmail.com,
Sorry for the inconvenience.
Kindly disregard the email you have received also. The account of the spammer has already been suspended. If you received an email like this again, please let us know.
Regards.