- JotForm SupportcandyAnswered on June 21, 2017 at 08:19 AM
I have embedded the form on my WordPress website. I have checked it both on mobile device and desktop. I couldn't see any issue as you can see the screenshot below:
Could you please give us your Wordpress URL in order to let us investigate the problem further?
- Uttarakhand_DRAAnswered on June 21, 2017 at 08:43 AMHi Candy,
Thanks for looking into it so soon. It’s a Weebly site though, rather than WordPress, if that makes a difference.
- JotForm SupportcandyAnswered on June 21, 2017 at 10:33 AM
Sorry for the misunderstanding.
First of all, I have checked your website on a mobile device and I couldn't see many issues as the following:
After, I have tested your form by embedding in my own Weebly site and it appeared as the following screenshot below:
I think the difference here is caused by the Weebly theme that you are using. I recommend you try new Weebly mobile responsive themes as you can find them at the following URL: https://www.weebly.com/blog/look-amazing-on-every-device-with-new-responsive-themes
Please try and let us know if the issue still persists.
- Uttarakhand_DRAAnswered on June 29, 2017 at 09:44 PMDear Candy,
Apologies for the late response - just wanted to get back to you to thank you for the extra effort to help figure that out. Especially appreciate you loading it into your own Weebly site to check that aspect too. Thanks!
- JotForm SupportChriistianAnswered on June 29, 2017 at 11:58 PM
On behalf of my colleague, Candy, you are most welcome.
Should you have other concerns or need further assistance, please let us know.