What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I copied a form from a friend, but we are both getting notifications in our email when form is filled out.

    Asked by twfleger on June 21, 2017 at 08:57 AM

    How can we stop this from happening, please?  Thank you!

  • Profile Image
    JotForm Support

    Answered by Jan on June 21, 2017 at 12:06 PM

    Please change or update the email recipient of the notification. Here's how:

    1. In the Form Builder, click the "Settings" in the top menu. Go to the "Emails" section. Select the Notification and then click the "Edit" button. 

    2. Go to the "Recipients" tab. Here you'll see the Recipient Emails where you can add or remove a recipient.

    3. Click the "Save" button when you're done.

    Related user guides: 
    Setting-Up-Email-Notifications
    Send-Notifications-to-Multiple-Recipients

    Hope that helps. Thank you.