How can I show empty fields on email notifications?

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    Asked on June 21, 2017 at 09:24 AM

    I have made a questionnaire with about 20 questions. Many of them are not mandatory. I am putting in place an automatic processing of all the received forms. This requires a fixed format for the received email. Is it possible to have ALL the questions (including those not answered)  listed in the email I receive after the form is filled by a customer.


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    Answered on June 21, 2017 at 12:25 PM

    Yes. You may achieve that by setting the "Hide Empty Fields" option to "NO" in your email notification settings.

    We have a guide on how to achieve that here:

    I hope this helps. If you need further assistance please let us know. Thank you.