What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't login

    Asked by Nancy Jontz  on June 21, 2017 at 10:18 AM

    Please contact me with my user login and password. Thanks

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    JotForm Support

    Answered by aubreybourke on June 21, 2017 at 10:32 AM

    I am unable to find nancyj@musicnmoreorlando.com in the system. Is there some other email address you use? or a jotform username?

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    Answered by Nancy Jontz  on June 21, 2017 at 11:43 AM
    It was under the takeittothetoptalent@gmail.com
    I got in but I couldn't see how to edit the existing forms that are on our
    site...
    ...
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    JotForm Support

    Answered by aubreybourke on June 21, 2017 at 12:46 PM

    I only see one form here in that account. I assume everything is okay now right?

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    Answered by Nancy Jontz  on June 21, 2017 at 10:43 PM
    I can't see the form and I need to edit it....
    ...
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    JotForm Support

    Answered by ashwin_d on June 22, 2017 at 12:04 AM

    Hello Nancy,

    I did check your account and found that it has only one form "Entry Form". Is this the form you are trying to edit but unable to see it in your account?

    I would suggest you to please signout form your account, clear your browser cache and then sign in again with your account username "takeittothetoptalent". The following guide should help you how to clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!