What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have the following questions

    Asked by Tina Cummings  on June 21, 2017 at 11:20 AM

    We are a clothing designer and manufacturing company. We need forms that we can upload images and communicate feedback with our clients back and forth. Right now we use a form in Google Sheets in which the client can input feedback however has to send a separate email or attachment with images.

    I had the following questions:

     

    Cost

    What software or installation is needed to use

    Full user license and edit rights needed / cost

    Integration with what programs

    What makes your forms different or better than competition

    How many templates are available

    Customization options for forms

    Will form link to somewhere else like google

    How to control access rights to clients or users

    User and date/time stamps capability

    Task Access and notification

    Offer triggers or alerts to move to next process

    Ability to Add or modify alerts and access rights?

    Input types: Texts Numeric, Dates, Times, Checkboxes, Radio Buttons ?

    Attachment capability and max file size, type of files that can be attached ?

    Do you offer:

    -Mandatory Fields

    -Read - Only

    -Hidden

    -Disabled - Greyed out cannot be changed

    How is data transferred and stored.

    -When a client uploads to jot forms can we direct the uploads to a special folder or control where the uploads go?

     
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    JotForm Support

    Answered by aubreybourke on June 21, 2017 at 11:56 AM

    Cost

    We have Free/Bronze/Sivler/Gold accounts. Ranging from $0/$19/$39/$99. Please see here for details: https://www.jotform.com/pricing

     

    What software or installation is needed to use

    All you need is a web browser

     

    Full user license and edit rights needed / cost

    There are no user licenses

     

    Integration with what programs

    https://apps.jotform.com/category/integrations

      

    What makes your forms different or better than competition

    Software is easy to use and learn. Yet powerfull as a professional developer. 

     

    How many templates are available

    There are many many templates available:

    https://www.jotform.com/form-templates/

     

    Customization options for forms

    The forms are cusomizable in the form builder, the advanced form designer, and also via CSS. 

     

    Will form link to somewhere else like google

    It depends. If you embed a form in your website  and that website is registerd with Google then yes it will be visible on Google.

    Note you can setup a custom domain:

    How to use Custom Domains with Jotform

     

    How to control access rights to clients or users

    How to Share Forms with a Sub-account User 

    Understanding Form Collaboration

     

    User and date/time stamps capability

    Yes that is supported

     

    Task Access and notification

    Jotform is capable of sending notification emails and autoresponder emails 

     

    Offer triggers or alerts to move to next process

    Yes it is possible 

     

    Ability to Add or modify alerts and access rights?

    Yes its possible to modify access rights. 

     

    Input types: Texts Numeric, Dates, Times, Checkboxes, Radio Buttons ?

    Yes all supported

     

    Attachment capability and max file size, type of files that can be attached ?

    All file types are supported. And it is possible to limit which extensions are allowed.

     

    UPLOAD MAX SIZE

    Maximum upload size per submission : 1 GB

    Maximum upload size is up to 1 GB per file

    Maximum number of single upload fields per form: 25 

     

    BANDWIDTH LIMIT :  Number of times a user can download files stored in the account 

    Small files - less than 10 MB = 100 views

    Large files - More than 10 MB = 10 views.

     

    Do you offer:

    -Mandatory Fields (YES)

    -Read - Only (YES)

    -Hidden (YES)

    -Disabled - Greyed out cannot be changed (YES)

     

    How is data transferred and stored.

    Data is transferred over https secure connection and stored in a datacenter.

     

    When a client uploads to jot forms can we direct the uploads to a special folder or control where the uploads go?

    You can integrate with dropbox or similar service if you want a dedicated folder