What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to pass dropdown value to PayPal quantity option?

    Asked by JimMcCool on June 21, 2017 at 12:21 PM

    we have a conditional question that asks, "How many tickets are you purchasing" , after they choose a number it then opens other sections to give that many attendees information.  

    However, in check out through Paypal we have to ask the same question again. 

    Is there someone to make the paypal ticket number update from the first question on the form. 

    Here is the form URL https://form.jotform.us/JimMcCool/CohnHSreunion 

    I tried the calculation work around but saying we are accepting donations vs. selling products but then it says everywhere else donation, which we don't want to happen. 

    Any ideas?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 21, 2017 at 02:36 PM

    Hello JimMcCool,

    Unfortunately, it is currently not possible to dynamically change the PayPal product quantity value. The best way to achieve your requirement is to list your products with normal form fields and calculate the amount by adding "Form Calculation" widget in form. 

    I would suggest you to please take a look at the following guides which should help you:

    Set Calculation value in dropdown field for quantity:  https://www.jotform.com/help/301-How-to-Assign-Calculation-Value 

    Pass Calculated amount of form calculation field to your PayPal payment tool:  https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    I would suggest you to please take a look at the following cloned form in which I have made the required changed and see if this works as expected:  https://form.jotformpro.com/71715247056961

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by JimMcCool on June 23, 2017 at 05:43 PM
    This worked great, Thank you!