Form Link changes

  • Profile Image
    Anna 
    Asked on June 21, 2017 at 02:39 PM

    Hello, we've created a system where we've had to adjust a form that we'd already distributed the link to.  It looks like each time we edit, the form link changes.  We will be unable to keep up with these adjustments if the form doesn't automatically update!  How can we fix this?  I hadn't noticed it before -- it seemed like when I updated a form (fixed a typo or changed the background color or added a question) it would automatically update the link!  This may be causing HUGE problems.  Please advise.

  • Profile Image
    Jan
    Answered on June 21, 2017 at 03:46 PM

    May I ask what "link" are you referring to? Please provide the "link" so that we can further check.

    The form's direct link will not change even if you updated the form fields, or change the settings.

    Here's an example of a direct link: https://form.jotformpro.com/71716124477963

    Here's an example of a custom URL: https://form.jotformpro.com/Jan/contact-us

     

    Related guides:
    How-to-Create-a-Custom-URL-of-a-Form
    Where-to-Find-My-Form-URL

    Thank you.