What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Link changes

    Asked by Anna  on June 21, 2017 at 02:39 PM

    Hello, we've created a system where we've had to adjust a form that we'd already distributed the link to.  It looks like each time we edit, the form link changes.  We will be unable to keep up with these adjustments if the form doesn't automatically update!  How can we fix this?  I hadn't noticed it before -- it seemed like when I updated a form (fixed a typo or changed the background color or added a question) it would automatically update the link!  This may be causing HUGE problems.  Please advise.

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    JotForm Support

    Answered by Jan on June 21, 2017 at 03:46 PM

    May I ask what "link" are you referring to? Please provide the "link" so that we can further check.

    The form's direct link will not change even if you updated the form fields, or change the settings.

    Here's an example of a direct link: https://form.jotformpro.com/71716124477963

    Here's an example of a custom URL: https://form.jotformpro.com/Jan/contact-us


    Related guides:

    Thank you.