Form Link changes

  • Anna
    Asked on June 21, 2017 at 2:39 PM

    Hello, we've created a system where we've had to adjust a form that we'd already distributed the link to.  It looks like each time we edit, the form link changes.  We will be unable to keep up with these adjustments if the form doesn't automatically update!  How can we fix this?  I hadn't noticed it before -- it seemed like when I updated a form (fixed a typo or changed the background color or added a question) it would automatically update the link!  This may be causing HUGE problems.  Please advise.

  • Jan
    Replied on June 21, 2017 at 3:46 PM

    May I ask what "link" are you referring to? Please provide the "link" so that we can further check.

    The form's direct link will not change even if you updated the form fields, or change the settings.

    Form Link changes Image 1 Screenshot 20

    Here's an example of a direct link: https://form.jotformpro.com/71716124477963

    Here's an example of a custom URL: https://form.jotformpro.com/Jan/contact-us

     

    Related guides:
    How-to-Create-a-Custom-URL-of-a-Form
    Where-to-Find-My-Form-URL

    Thank you.